Our Fees

Our fees reflect the time, effort, and infrastructure investment required to create a personalized vacation plan for you. If you prefer to do your own planning, you may want to consider our Custom Itinerary service instead of using us for Planning and Booking.  


We are committed to meeting your expectations, so the Planning and Booking fee for your trip is covered by our Service Assurance Program. In a nutshell, if your vacation leaves you disappointed in the work we performed for you, you can request a full refund of the Planning and Booking fee you paid us for your trip. 


Our agency fees vary as described below, and they generally increase based on the total number of nights you're planning to be away. We also consider the complexity of your trip to make sure that our standard fee will cover your needs. 


Our fees are generally based on single family travel. Fees for multi-generational tips or other groups are determined based on group size and trip complexity.


Agency fees are billed separately from other trip costs and are payable through our secure third party billing system. 

About Our Service Assurance Program
Planning and Booking Fee

The Planning and Booking Fee includes a custom itinerary, and helps to cover the cost to the Agency to research, arrange, modify, communicate, and document your trip. Significantly complex or specialized trips, significant itinerary modifications, or bespoke requests may require additional fees. The Booking and Planning fee is covered by our Service Assurance Program.  


1-4 nights: $0-$50

5-8 nights: $150

9+ nights $250 and up 

Custom Itinerary Only

The perfect solution for the DIY planner who is looking for an easy way to access their travel information on the go using our itinerary app.  Itineraries are also available via a web link, and can be viewed when you're online or offline. This means that even when you're off the grid for a bit, you can still see your trip details.  

Custom itinerary fees are nonrefundable.


1-4 nights: $30

5-8 nights: $40

9+ nights: $60 and up

Flight Booking Fee (for non-packaged air)

If you need a flight that isn't included in a hotel or cruise packaged vacation, we can research and book it for you for a small additional fee.  Flight booking fees are per person and nonrefundable if flights or plans change.


Fight booking fees are nonrefundable.


One-Way or Each Leg of Multi-City: $25 Domestic; $40 International

Round-Trip/Return: $40 Domestic; $70 International

Trip Cancellation Fee

We understand that circumstances may require you to completely cancel your trip between your booking date and your travel date. In order to cover our additional labor expenses and mitigate agency income loss, we charge a cancellation fee equal to your total Planning and Booking fees paid, up to a maximum of $250. Some suppliers may also charge cancellation fees. Your travel insurance may reimburse you for cancellation fees depending on your policy and the circumstances.